Contact Chiang Mai Ziplines with your travel date, hotel, preferred park and package, plus each participant’s age and any relevant height or weight information. These details let the team check the selected activity’s rules, pickup coverage and price; for an existing reservation, include the booking reference and the specific issue.
Send each child’s age, height and weight together with the exact programme you are considering, because standard zipline, coaster and ropes-course limits can differ at the same park. Mention any concern about stairs, harness use or participation so the operator can assess the request before a ticket is paid for.
| Enquiry | Information to send |
|---|---|
| Child eligibility | Age, height, weight, exact activity |
| Full quote | Date, party, programme and extras |
| Pickup | Hotel name and full address |
| Support requirement | Relevant practical limitation |
| Existing reservation | Reference, park, date and issue |
Provide the full accommodation name and address, date, party and selected package rather than describing the location only as Chiang Mai. Parks use different included zones and extra-transfer charges, so the team needs that information to establish whether the quoted fare includes transport or requires a supplement.
Keep the confirmation and operating contact available, then use that contact for imminent pickup questions or a delay affecting the session. Send the reference, lead traveller, park, date and hotel, and confirm any change before travelling independently; opening hours alone do not establish that your booked activity can start at a different time.
Checked October 2026 against the published tour information. Prices and arrangements can change; review the quote for your selected booking.
Age alone may not be enough. Height, weight, fit and the exact activity can also determine eligibility.
No response-time guarantee is established by this audit. Use the operating contact on the confirmation for urgent travel-day issues.
Ask the booking team about availability and the selected booking’s change terms first. A different park can have different pickup and participant rules.